Free guide · updated for the Chapter 7 liquidation

How to get your data out of Flipcause before it's gone

Flipcause is being liquidated and export access is winding down. Here's exactly what to save, in what order — and the one thing about recurring donors nobody is telling you.

If your nonprofit used Flipcause, your single most valuable asset right now isn't the money stuck in the platform — it's your donor data. The relationships you spent years building live inside that account, and the window to get them out is closing as the platform is liquidated. Do this today.

Why the rush?

Flipcause filed Chapter 11 in December 2025 and converted to Chapter 7 liquidation in April 2026. As the platform winds down, data export has become slow and unreliable. Assume access could vanish — export everything now, even if you're not sure what you'll do next.

What to export (in priority order)

Step 1

Log in while you still can

Sign in to your Flipcause dashboard. If you're locked out, have your organization's admin try a password reset immediately — don't wait. If that fails, skip to "What if I can't log in?" below.

Step 2

Export your Contacts / Donor CRM

Find the Contacts (or Supporters/Donors) area and export the full list to CSV. This is names, emails, phones, addresses, and tags — the core of your donor relationships.

Step 3

Export your Transaction / Donation history

Export the complete donation history to CSV: dates, amounts, donors, campaigns, funds, and fees. You'll need this for your records, tax acknowledgements, and any bankruptcy claim.

Step 4

Export your Recurring Subscriber list — this one matters most

Download the list of every active recurring donor: name, email, amount, frequency, start date, and next scheduled date. You cannot move their stored payment methods (see below), so this list is how you win those donors back.

Step 5

Save your campaign details

For each campaign, fund, or form, record the title, the funds/designations, suggested amounts, and any custom fields. If there's no export, screenshot every campaign settings page. You'll use this to rebuild quickly.

Step 6

Document what you're owed

Note any donations Flipcause collected but never paid out, plus account balances and your communications with them. Keep it for a potential claim through the Chapter 7 trustee.

The recurring-donor truth no one says out loud

When a donor set up a recurring gift in Flipcause, their card was stored in Flipcause's payment system — not yours. Those payment tokens cannot be transferred to a new platform or to your own Stripe. Every recurring donor will have to re-enter their payment info on your new system. That's not a failure — it's just reality, and it's exactly why the recurring list from Step 4 is gold: it's your re-enrollment list.

What if I can't log in?

You're not necessarily out of luck, but it's harder. Document your attempts, gather any emails/receipts you already have, and reach out fast — the sooner someone with the right access acts, the better your odds. (This is one of the things we help with.)

Where to go next: your own Stripe

Don't replace one platform-that-holds-your-money with another. The safest home for your giving is a donation page on a website you control, processing through your own Stripe account — so funds land in your bank, in your name, and no vendor can ever freeze them or go bankrupt with them. It's lower-fee, and you never have to migrate again.

One option built for exactly this is HeartBridge — an AI-powered fundraising platform that runs on your own Stripe (campaigns, events, recurring giving, and donor CRM, with pass-through pricing). It's the platform we move rescued nonprofits onto, but the principle matters more than the tool: own your Stripe, own your donors.

Then send your recurring list a short, warm re-enrollment email: explain what happened, thank them, and give them a two-click link to restart their gift on the new form. Most loyal donors will.

Want us to do all of this for you — free to start?

We'll export your data, rebuild your giving on your own Stripe in about 7 days, and write your donor re-enrollment campaign. The data rescue is free even if you stop there.

Start my free data rescue →

Sources on the Flipcause collapse: Bloomberg, Nonprofit Quarterly, Chronicle of Philanthropy, Law360, Oakland Voices.